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Contact Centers and Direct Marketing

Contact Centers and Direct Marketing companies accumulate tremendous amounts of highly confidential data including payment card numbers, healthcare information, social security numbers, and other personally identifiable information. Potential losses as a result of a breach are significant. In addition, companies face numerous regulatory and legal hurdles including Do Not Call laws, the CAN-SPAM Act, GLBA, HIPAA, and PCI.
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Cybersecurity Threats

Threat levels within the Contact Center and Direct Marketing industry are increasing because hackers understand payment card information and other personally identifiable information are routinely used.

The industry continues to evolve through new technologies, such as social networking and mobile commerce as hackers increasingly target this sensitive information.

Compliance Risks

Legal and regulatory requirements result in complex risks. Entities of all sizes need not only tough security but also the ability to validate compliance to a broad audience of stakeholders.
 

TrustNet has industry experts with deep understanding of the unique challenges of Contact Centers and Direct Marketing organizations. Our experience in this industry sector enables TrustNet to help organizations mitigate these risks and provide the most effective and efficient security and compliance solutions. 

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Prevent financial and reputational damage by being aware of your security risks and complying with privacy regulations.

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Build customer confidence and close bigger deals by proving your commitment to cybersecurity.

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Why Clients Choose TrustNet

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Over a decade of experience with clients around the world and across multiple industries.

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Straightforward fixed fees. High quality without the high sticker price.

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The right resources with the right qualifications. Building relationships and long-term partnerships with our clients.