Blog  TrustNet’s Role in Assisting Businesses Achieve SOC 2 Compliance: Why Us?

SOC 2 compliance has become a critical benchmark for businesses seeking to ensure the security and privacy of their customer data. It’s not just a regulatory requirement but a strategic move towards building stakeholder trust. However, navigating the complexities of SOC 2 can be daunting without expert guidance. 

That’s where TrustNet comes in. As a leading authority in cybersecurity and compliance, TrustNet plays a pivotal role in helping businesses meet and maintain SOC 2 standards. With our deep understanding of SOC 2 requirements and vast experience in the field, we take the guesswork out of compliance, providing a clear roadmap for businesses.  

This article will delve into the importance of SOC 2 compliance and how TrustNet is uniquely positioned to assist your business on this journey. 

Explanation of SOC 2 compliance

SOC 2 Compliance is structured on five core “trust service principles,” namely security, availability, processing integrity, confidentiality, and privacy. 

— Security. Information and systems are protected against unauthorized access, unauthorized disclosure of information, and damage to systems that could compromise the availability, integrity, confidentiality, and privacy of information or systems and affect the entity’s ability to achieve its objectives.   

Security refers to the protection of   

1. information during its collection or creation, use, processing, transmission, and storage, and  
2. systems that use electronic information to process, transmit, transfer, and store information to enable the entity to meet its objectives. Controls over security prevent or detect the breakdown and circumvention of segregation of duties, system failure, incorrect processing, theft or other unauthorized removal of information or system resources, misuse of software, and improper access to or use of, alteration, destruction, or disclosure of information. 

— Availability. Information and systems are available for operation and use to meet the entity’s objectives.  

— Processing Integrity. System processing is complete, valid, accurate, timely, and authorized to meet the entity’s objectives.  

— Confidentiality. Information designated as confidential is protected to meet the entity’s objectives. Confidentiality addresses the entity’s ability to protect information designated as confidential from its collection or creation through its final disposition and removal from the entity’s control in accordance with management’s objectives.  

— Privacy. Personal information is collected, used, retained, disclosed, and disposed of to meet the entity’s objectives. 

Each principle is crucial in protecting business data. Security safeguards data from unauthorized access, protecting businesses from financial and reputational damage. Availability ensures systems and data are always accessible, supporting business continuity.  

Meanwhile, Processing Integrity guarantees system processes are accurate and reliable, fostering sound business decisions. Confidentiality protects sensitive information from unauthorized disclosure, upholding trust with clients.  

Finally, the Privacy principle guides the handling of personal information, enhancing brand image and customer relationships by respecting individual privacy rights. 

TrustNet’s Approach to SOC 2 Compliance

TrustNet’s unique SOC 2 certification approach combines advisory, audits, and automation. Our expert advisors simplify the complexities of SOC 2 certification, assisting businesses in understanding control requirements, defining their system for SOC 2 reporting, and adapting policies to meet standards.  

Regular audits by TrustNet ensure continuous compliance, identifying gaps and providing solutions for control environment enhancement. We also utilize automation to streamline the process, ensuring comprehensive, accurate documentation while freeing up human resources for pivotal business functions. 

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Our Process 

TrustNet’s process for SOC 2 compliance is a well-planned, systematic approach that ensures businesses meet the required standards. This process is broken down into four key stages: Assessment, Remediation, Testing, and Reporting. 

Assessment: The first step in TrustNet’s process is a comprehensive assessment. This involves meticulously evaluating an organization’s existing systems and controls against the SOC 2 principles. During this phase, TrustNet identifies gaps or vulnerabilities that could compromise a company’s ability to comply with SOC 2 standards.

Remediation: TrustNet moves on to the remediation stage after completing the initial assessment. In this phase, we work closely with the business to develop and implement strategies to address the identified gaps. This might involve modifying existing controls or introducing new ones to ensure all aspects of operations align with SOC 2 requirements. 

Testing: Once the remediation measures have been put in place, TrustNet carries out extensive testing. This phase involves rigorous checks to verify the effectiveness and reliability of the implemented controls. TrustNet ensures that these controls exist and function as intended, offering reliable protection for the data and systems they oversee. 

Reporting: The final stage in TrustNet’s SOC 2 compliance process is reporting. Here, we provide a detailed SOC 2 report that outlines the state of the company’s compliance. This thorough documentation indicates the business’s adherence to SOC 2 standards, which can be useful for audit purposes and for building trust with stakeholders. 

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The Advantages of Partnering with TrustNet

Choosing TrustNet for SOC 2 compliance offers several advantages, including: 

• Expertise: Our team comprises certified professionals with extensive experience implementing SOC 2 protocols. Our proven track record is demonstrated by the success stories of renowned businesses we have assisted, such as Calendly and ExperiencePoint. 
• Comprehensive Service: TrustNet not only assists businesses in achieving SOC 2 compliance but also ensures its maintenance. Our regular audits help identify gaps and areas for improvement, providing actionable insights to enhance your control environment. 
• Client-Centered Approach: At TrustNet, we are committed to understanding each client’s specific needs. We provide personalized guidance throughout the compliance process and prioritize customer service, ensuring every client receives the support they need to achieve and maintain SOC 2 compliance. 

But don’t just take our word for it. Here’s what some of our satisfied clients have to say: 

Chris Hagenbuch, Principal – Canda Solutions: “TrustNet’s extensive knowledge and experience navigating between various certification frameworks allowed us to fast-track the audit process, leading us to complete the certification with confidence.” 

Andy Wanicka, President – Certified Medical Consultants: “TrustNet has streamlined the Compliance process for my company. With weekly project status updates and reports, I am assured that my staff is up to date on all document submissions.” 

Chris Porter, Director, IT and Security – Cervey: “TrustNet performs our annual SOC 2 Type 2 audit. The audit team is professional, highly experienced, and very easy to work with, making the audit process very streamlined.” 

Securing Your Future with TrustNet

TrustNet plays a pivotal role in guiding businesses through the critical journey of achieving and maintaining SOC 2 compliance. Our team of seasoned professionals provides expert advisory services, conducts rigorous audits, and leverages automation to streamline the process. We have a proven track record of success, as showcased by our work with global companies. 

Don’t leave your business’s security and success to chance. Consult with TrustNet today and take the first step towards robust SOC 2 compliance. We are more than just a service provider; we are your partner in securing a successful future for your business.