Blog Exploring the Innovative Features of iTrust AI Assistant

Exploring the Innovative Features of iTrust AI Assistant

| Blog, Cyber Risk Rating, Information Security, Managed Security, Network Security, Risk Assessment, Vulnerabilities and Threats

← Previous Post Next Post →

iTrust is at the frontier of assessment and control of cyber threats. Businesses are provided with accurate cyber risk ratings using modern and advanced technology for them to know their security posture.

But understanding risks is just the beginning. To bridge the gap between insight and action, iTrust went a step further by creating the iTrust AI Assistant. This advanced tool was designed to simplify complex data, help make dense vulnerability reports digestible, and turn confusing security challenges into clear, actionable steps.

We interviewed one of the developers behind iTrust to unpack the story behind the AI Assistant. You’ll learn:

- What drove its development and the problems it aims to solve.
- Its standout features include interactive guidance and real-time threat alerts.
- How it safeguards user data and ensures client trust.
- What the future holds for this innovative solution.

Interview with Developers

Interviewer: Today, we’re speaking with Volodymyr Khalaburskiy, a Head of Product at iTrust, TrustNet Inc., and one of the key minds behind the creation of the iTrust AI Assistant. Thanks so much for joining us today, Volodymyr. To kick things off, what was the driving force behind creating the iTrust AI Assistant?

Volodymyr Khalaburskiy: It’s great to be here! Honestly, the idea for the iTrust AI Assistant came straight from the challenges we saw our users dealing with. Two big ones stood out.

First, there was the issue of vulnerability reports. These reports often run hundreds of pages, and they’re not exactly light reading. Trying to figure out what’s important in that sea of technical language can be overwhelming, even for seasoned professionals.

The second problem was translating those technical fixes into plain language. A solution is only as good as how easily it can be understood and implemented. Many of our users weren’t sure how to take the recommended actions because the advice landed like a riddle.

We wanted to create something that solved both problems at once. That’s where the AI Assistant came in. It simplifies reports, highlights what’s critical, and explains solutions in a way that just makes sense. And we didn’t stop there; it’s available 24/7, so users always have help on hand.

—

Interviewer: That sounds like a game-changer. What are some features that really make the iTrust AI Assistant stand out?

Volodymyr Khalaburskiy: There are quite a few, actually, and we’re really proud of how versatile it is. I can enumerate the highlights below as:

Always Available: The assistant is live 24/7. Cyber risks don’t wait for office hours, so neither does it.
Deep Threat Analysis: It identifies vulnerabilities and breaks them down for users, so they know what to tackle first.
Interactive Q&A: This is a big one. It’s not just dumping solutions at you — it walks you through them. You can ask follow-up questions and get clear guidance in real-time.
Knowledge Base Access: The assistant links directly to the National Vulnerability Database (NVD), so users can tap into a treasure trove of up-to-date cybersecurity insights whenever they need them.
Proactive Recommendations: It doesn’t just react to issues; it flags potential vulnerabilities before they escalate, giving users a chance to prevent problems.
Simplified Service Requests: Instead of juggling support tickets or emails, users can streamline everything through the assistant. It makes the whole process faster and much less stressful.

What’s exciting is how these features come together. It’s more than just another tool; it’s like having a cybersecurity expert you can talk to anytime.

—

Interviewer: That’s really impressive. But this leads to another crucial topic; data privacy. Cybersecurity is built on trust. How does the AI Assistant make sure sensitive data stays secure?

Volodymyr Khalaburskiy: That’s such a critical question, and trust is non-negotiable for us at iTrust. We’re a cybersecurity company, so protecting sensitive information has always been at the heart of what we do.

First off, every interaction with the AI Assistant is encrypted using state-of-the-art protocols. Whether it’s a simple query or more detailed system data, it’s locked down to prevent unauthorized access.

We also operate within the strict boundaries of global privacy regulations like GDPR. Compliance is a guiding principle for us. All the assistant’s features are designed to keep user data safe and ensure privacy rules are followed to the letter.

Lastly, we don’t rest on our laurels. We run routine audits and security checks to find and eliminate vulnerabilities. Cyber threats evolve, and so do we. This commitment means the assistant doesn’t just protect against today’s risks, it’s prepared for tomorrow’s challenges, too.

—

Interviewer: Love that mindset. Now, shifting gears a little. What’s next for the iTrust AI Assistant? Any exciting developments you can share?

Volodymyr Khalaburskiy: To be honest, I believe that we’re only scratching the surface of what this assistant can do. We launched the BETA version in late 2024, and while the feedback has been fantastic, there’s plenty of room for growth.

One immediate focus is improving its accuracy. Right now, the assistant is hitting a 94% accuracy rate for most requests, which is solid, but we’ve set a goal to push that to 98% by early 2025. It’s important to us that users feel completely confident in the advice they’re getting.

We’re also working on expanding its feature set. One thing in the pipeline is enabling the assistant to analyze penetration test reports, which will allow it to deliver even more precise recommendations. Penetration tests can be incredibly complex, so making that data actionable will provide huge value for our clients.

Beyond that, we’re looking to scale its capabilities across industries. Cybersecurity affects everyone, whether you’re in finance, healthcare, or retail. Our goal is to make the assistant an accessible solution for businesses of all shapes and sizes.

—

Interviewer: It really sounds like the possibilities are endless. With all these innovations, it’s clear the assistant is already making a big impact.

Volodymyr Khalaburskiy: Absolutely. Seeing how it helps clients tackle their toughest cybersecurity challenges has been so rewarding. This isn’t just about technology anymore; it’s about making people’s jobs easier, their businesses safer, and their decisions more informed.

—

Interviewer: Thank you so much for sharing all of this, Volodymyr! It’s exciting to see how iTrust continues to push boundaries in cybersecurity.

Volodymyr Khalaburskiy: Thank you. It’s been great sharing our story. We’re just getting started, and I can’t wait to see where we take iTrust next.

—

Interviewer: We’ll definitely be keeping an eye on it. Thanks again!

Driving the Future of Cybersecurity with iTrust

The ongoing developments with iTrust, such as the AI Assistant, make it less like software and more like a trusted partner.

Key benefits include:

- 24/7 availability ensures seamless support anytime
- Proactive threat detection that identifies risks before they escalate
- Robust data privacy protections backed by encryption and global compliance standards

Looking ahead, AI’s contribution to cybersecurity transformation will only grow further. At the forefront, the iTrust AI Assistant provides organizations worldwide with more intelligent and approachable solutions.